Payment Policy – Kaehukai

A Clear and Secure Way to Shop

We aim to make every purchase straightforward, transparent, and convenient. This policy explains the payment methods available on KAEHUKAI, how payments are processed, and what happens if a transaction cannot be completed.

01 — Accepted Payment Methods

We currently accept the following payment methods at checkout:

Google Pay
Mastercard
Visa
Apple Pay

Only payment methods displayed and available on the checkout page can be used to complete an order.

We do not represent a payment method as available if it is not supported by the checkout system at the time of purchase.

02 — Transaction Currency

Product prices and applicable shipping charges are displayed at checkout.

The currency shown at the final payment stage is the currency used to process your transaction. Your bank or card issuer may apply additional foreign transaction or currency conversion fees depending on your account and location.

Such fees are determined by your financial institution and are not controlled by KAEHUKAI.

03 — When Your Payment Is Processed

Payment is submitted for authorization when you place your order.

An order is considered successfully placed once the checkout process confirms the transaction and an order confirmation is generated.

If a payment is declined, interrupted, or cannot be verified, the order may not be accepted or processed.

Please check your payment details or contact your payment provider if this occurs.

04 — Payment Security

Payments are processed through the relevant payment service providers and payment networks.

We do not request that customers send complete card numbers, security codes, or payment passwords through email, telephone, or social media.

For your protection, please complete all payments through the official checkout page at:

https://www.kaehukai.com/

05 — Order Confirmation

After a successful purchase, you should receive an order confirmation containing relevant purchase details.

Please review the following information:

Products and quantities purchased.
Shipping and billing information.
Product subtotal and applicable discounts.
Shipping fees, if applicable.
Final amount charged.

If you notice an error, contact support@kaehukai.com as soon as possible.

An order may already have entered processing, so changes or cancellations cannot be guaranteed.

06 — Failed, Duplicate, or Unrecognized Payments

If your payment appears to have been charged but you do not receive an order confirmation, please contact us before placing another order.

Please provide your order reference, transaction date, and payment confirmation details where available.

If you believe a transaction is unauthorized, contact your payment provider immediately.

07 — Refunds and Payment Reversals

Approved refunds are issued to the original payment method whenever supported by the payment provider.

KAEHUKAI initiates approved refunds in accordance with our Return Policy.

The time required for the refunded amount to appear in your account depends on the payment processor, card issuer, or financial institution.

08 — Contact Us

For payment questions, transaction concerns, or assistance with checkout:

Email: support@kaehukai.com
Telephone: +86 135 9376 3128
Website: https://www.kaehukai.com/

Business Operator: Haikou Luanfa Clothing Co., Ltd.

Thank you for shopping with KAEHUKAI.